I questioned My Publisher as to why the PC was limited to 6 fonts and were they installed with their BookMaker software and they said "Yes." This led me to believe my problem was with the fonts and they agreed. The book printed fine, proving to My Publisher that there was nothing wrong with any of my. I made a book and just randomly inserted all the photos, no text. They had me produce the same book on a PC, which I was unable to do because they only have about 4 templates and 6 fonts to choose from and are nothing like iPhoto. Once they decided to help me (after almost 7 months), we were able to narrow down the problem within a week. No matter what I told them, I got the same email in reply-I have a corrupt. I kept telling them that the Mac and iPhoto don't send them any. The phone call came after I had emailed Walt Mossberg of the WJS about their total lack of customer service!Īfter every order I placed, for the same book, was cancelled, I received the exact same form email, which said I have a corrupt photo file/.jpg and I should fix it. ![]() After 7 months of editing and re-editing photos, scanning and re-scanning photos, and placing 13 different orders, someone at My Publisher finally called me to help with the problem. I want to post this problem in the hopes it will save some other people the 7 months of frustration I have gone through with My Publisher.Īpparently, My Publisher is unable to print Open Type fonts.
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